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Privacy Policy for ClearNest At ClearNest, we believe a clean home starts with clean values — and that includes how we handle your personal information. Whether you're booking a one-time deep clean or scheduling regular service, your privacy is always respected. 1. Information We Collect To provide you with seamless service, we may collect the following types of information: a) Information you provide directly: Full name, email address, and phone number Home address and access instructions (for scheduled cleanings) Service preferences, special requests, and scheduling details Payment and billing information (processed securely through trusted platforms) b) Automatically collected data: IP address, browser type, and device information Pages you visit, actions on our site, and time spent browsing Cookies and tracking data to enhance your user experience 2. How We Use Your Information Your information helps us: Schedule and manage your cleaning appointments Communicate with you about service details, changes, or confirmations Customize services to your specific needs and preferences Improve our website and optimize user experience Send occasional offers or updates (only with your permission) We never sell, rent, or misuse your personal data. Ever. 3. Cookies and Website Analytics ClearNest uses cookies to remember your preferences, keep your cart active, and track how visitors use our site. These cookies help us make our site faster, cleaner, and easier to use. You can disable cookies anytime through your browser settings. 4. Data Security We take your privacy seriously. All personal information is stored using encrypted technology and protected by secure systems. Access is restricted only to trained staff and essential service providers. While no system is completely immune to risks, we use industry best practices to protect your data from unauthorized access or misuse. 5. Sharing of Information We only share your information when necessary: With professional cleaners assigned to your booking With payment processors to securely handle transactions With analytics or marketing tools to improve our services (always anonymous or consent-based) We carefully vet all third-party providers and ensure they respect your privacy as we do. 6. Your Rights and Choices As a ClearNest customer, you have the right to: Access or update the personal data we hold Request deletion of your information at any time Opt out of promotional messages Control cookie settings through your browser If you wish to exercise any of these rights, just get in touch and we’ll respond promptly. 7. Updates to This Policy As ClearNest grows, we may update this Privacy Policy to reflect changes in our services or legal requirements. Updates will be posted here, and we encourage you to review this page periodically. Thank You for Trusting ClearNest We’re not just cleaning homes — we’re building trust. And that begins with protecting your personal data every step of the way.